2Coms Recruitment Hiring Any Graduates Freshers for Service Desk Management. 2Coms is conducting an off campus recruitment drive. Below are the 2Coms Job description, Eligibility, and details.
Company Name: 2Coms
Job Role: Service Desk Management
Location: Bangalore
Experience: Freshers
Education: Bachelor’s/Master’s
Batch: Any Batch
Last Date: ASAP
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2Coms Recruitment Hiring Any Graduates
Job Description
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L1 Service Desk Call taking profile
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Provide resolution to customer based on in-scope processes
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Respond to the issues reported by customers predominantly through voice and emails, chat, etc
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Identify, investigate, and diagnose the issue
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Follows the incident life cycle as defined by process – log the incident – categorise and document – resolve or assign the incident to relevant assignment group .
Eligibility
- Excellent verbal and written communication skills with email etiquette and customer service skills
- Problem Solving skill
- 24×7 Support, mostly night shifts and rotation are ONLY as per project requirement
- 5 days working per week with two weekly offs based on roster
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How To Apply for 2Coms Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details 2Coms Recruitment Hiring Any Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
