Base8 Work From Home Hiring Freshers for Service Desk Support. Base8 is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Base8 Job description, Eligibility, and details.
Company Name: Base8
Job Role: Service Desk Support
Location: Work From Home
Experience: Freshers (0-1 Years)
Education: Any Graduate
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Job Description
- Record all actions, conversations, and work was undertaken in the IT Service Management Tool (Service now) Within Service now, use the knowledge base for known errors, and work around to aid diagnosis or resolution.
- Understanding of contractual goals and Service Level Agreements (SLAs)
- Ability to manage both online (phone support) and offline (email support) and manage their time between the two efficiently
- May work on clients with unique requirements
- Resolve/fulfill incoming Service Desk incidents and requests from internal staff
- Provide IT support for many technologies (mostly Microsoft) to a wide user base
Eligibility
- Learning more advanced troubleshooting skills and techniques
- Bachelor’s degree in computer science, Information Technology, or related field.
- Excellent communication skills (must)
- Flexible to work in night shifts
- Active Directory, Outlook troubleshooting, Network troubleshooting, Windows Troubleshooting
- Knowledge of Windows, AD, 0365, etc.
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Base8 Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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