Optum Work From Home Hiring Freshers for Support Associate. Optum is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Optum Job description, Eligibility, and details.
Company Name: Optum
Job Role: Support Associate
Location: Work From Home
Experience: Freshers
Education: Any Degree
Batch: Not Mentioned
Last Date: ASAP
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Optum Work From Home
Job Description
- Take chat messages per day from customers who have questions about their health benefits
- Support secure email inquiries
- Use personality and our tools to help customers through the health care benefits available to them
- Type at a reasonable pace, 30-35 words a minute (WPM)
- Provide product information, use service engagement skills, and efficiently use service resources
- Technology comfort and know-how: Associate must be adept at using the Associate Workspace, other technology, and automation tools.
- Read between the lines.” Visitors don’t necessarily have good writing skills and advocates may have to interpret what the visitor is really asking by responding with a clarifying question or statement
- Adapt to continual change as the department fine-tunes the messaging program
- Maintain a healthy brand-to-consumer relationship that benefits the consumer. Communicate with consumers primarily through messaging.
- Unlike other forms of communication, messaging grants both you and the consumer time flexibility, and keeps you connected even after the immediate question has been answered. The result is a superior customer service experience for the consumer, and a superior professional experience for you – where you can personalize your interactions and have a meaningful impact on our business
Eligibility
- Any Graduate (Excluding B tech/MCA)
- Proven excellent interpersonal and business communications skills – verbal and written
- General knowledge of computers and business operations
- Proven minimum typing speed of 35-40 Words Per Minute
- Comfortable to work in nightshits
Also Apply
Accenture Virtual WFH Program For Freshers
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How To Apply for Optum Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Apply Optum Recruitment
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
