Flex Recruitment Hiring Any Graduates Freshers for Associate IT Support. Flex is conducting an off campus recruitment drive. Below are the Flex Job description, Eligibility, and details.
Company Name: Flex
Job Role: Associate IT Support
Location: Chennai
Experience: Freshers (0-2 Years)
Education: Bachelor’s/Master’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Flex Recruitment Hiring Any Graduates
Job Description
- Provide 24/7 IT Support via Chats, Tickets, and Calls
- L1 Support for Frequently used applications like MS Office, Zoom, VPN, Box, SharePoint etc.
- Prompt response to the emails received in the shift
- Troubleshoot technical issues through remote desktop connection
- Modify email distribution list permissions
- Modify Active Directory groups
- Software installations and Repairs
- Document the issues correctly, Handle/escalate the tickets promptly in Ticketing tool like service-now
- Maintain Service Level Agreement for all the tickets
Eligibility
- BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics.
- Problem Resolution Skills
- Experience should be 0-2yrs.
- Should be willing to work in rotational shifts (including night shifts).
- Should possess good communications Skills.
- Should have experience or knowledge in IT Service Desk / Technical troubleshooting.
- Basic Networking knowledge
- Basic knowledge of email clients, MS Office, Office 365
- Ability to execute normal tasks with little supervision
- Creative and innovative thinker
- Customer Service Oriented
- International BPO background will be an additional advantage
Also Apply
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SAP Hiring Technical Graduates for Developer Associate
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How To Apply for Flex Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Flex Recruitment Hiring Any Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
