Scalex Work From Home Hiring For Customer Success Executive | Any Graduates. Freshers are eligible to apply for the job role. Scalex is organizing an off campus recruitment drive. Below are the Scalex Job description, Eligibility, and details.
Company Name: Scalex
Job Role: Customer Success Executive
Location: Remote
Experience: Freshers/Experienced
Education: Any Graduates
Batch: Any
Last Date: ASAP
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Scalex Work From Home
Job Description
- Plan, coordinate, and execute end-to-end operational workflows, including scheduling, logistics, content creation, and participant communication.
- Design and develop visually appealing presentations and materials using Canva or similar tools.
- Use Google Sheets to manage schedules, track participation, monitor performance, and generate insights for operational improvements.
- Manage webinar platforms, including technical setups, live broadcasting, recording, and post-event analysis.
- Handle customer support inquiries across channels (email, chat, phone), ensuring timely resolution of issues.
- Monitor performance metrics and analyze data to optimize strategies and enhance efficiency.
- Stay updated with industry trends and best practices to ensure innovative and effective operations.
Eligibility
- Laptop
- Stable internet connection and power backup
- Proficiency in Google Sheets
- Strong customer support skills
- Availability on weekends (mandatory; comp off leaves will be provided)
Skills
- Experience: Proven experience in conducting or managing webinars, customer support operations, or other workflows, with a solid understanding of coordination processes.
- Design Skills: Proficiency in creating engaging presentations on Canva or similar design platforms.
- Communication: Excellent written and verbal communication skills to effectively manage operations, customer queries, and stakeholder engagement.
- Technical Expertise:Proficiency in webinar platforms like Zoom Webinars, GoToWebinar, WebEx, or similar tools.Understanding of webinar technology, including audio/video setups, live streaming, and troubleshooting.
- Analytical Mindset: Proficiency in data analysis and reporting tools like Google Analytics, webinar platform analytics, and Google Sheets for organizing and tracking operational data.
Ability to assess performance metrics and provide actionable insights.
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How To Apply for Scalex Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Scalex Work From Home
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
