Optum Recruitment Hiring Any Graduates Freshers for Service Representative. Optum is conducting an off campus recruitment drive. Below are the Optum Job description, Eligibility, and details.
Company Name: Optum
Job Role: Service Representative
Location: Noida
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
Join Telegram Channel: Join Now
Optum Recruitment
Job Description
- Take chat messages per day from customers who have questions about their health benefits
- Support secure email inquiries
- Use personality and our tools to help customers through the health care benefits available to them
- Communicate online in a conversational manner that promotes dialogue and establishes rapport. Associate must avoid poor grammar, misstatements, or lengthy explanation. Online writing necessitates that associate have an aptitude for knowing when to apply the “dos and don’ts” of online communication
- Type at a reasonable pace, 30-35 words a minute (WPM)
- Provide product information, use service engagement skills, and efficiently use service resources
- Technology comfort and know-how: Associate must be adept at using the Associate Workspace, other technology, and automation tools
- App, Website, and SMS savvy: Consumers who accept an engagement will have high expectations of the associate’s knowledge. Associate will need to maintain a high level of familiarity with the digital property the consumer is using
- Read between the lines.” Visitors don’t necessarily have good writing skills and advocates may have to interpret what the visitor is really asking by responding with a clarifying question or statement
- by responding with a clarifying question or statement
- Adapt to continual change as the department fine-tunes the messaging program
Eligibility
- Any Graduate (Excluding B tech/MCA)
- Proven excellent interpersonal and business communications skills – verbal and written
- General knowledge of computers and business operations
- Should have a minimum typing speed of 35-40 Words Per Minute
- Comfortable to work in night shift
Also Apply
Accenture Hiring Any Graduates for Associate-Digital Marketing
SAP Hiring Technical Graduates for Developer Associate
Join Our Whatsapp Group: Click Here
How To Apply for Optum Recruitment?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
More Details Optum Recruitment
