Kyndryl Recruitment Hiring Any Graduates Freshers for Service Representative Associate. Exciting Job opportunity for freshers looking to start their career as a Associate Support Role. Kyndryl is seeking freshers with strong best-in-class customer service/problem resolution to join their team in Gurgaon Location. As a reputable American Information Technology company and IT infrastructure services provider. It offers competitive perks and employment benefits. So, below here are the Kyndryl Job description, Eligibility, and details.
Company Name: Kyndry
Job Role: Service Representative Associate
Location: Gurgaon
Experience: Freshers (0-1 Years)
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Kyndryl Recruitment Hiring Any Graduates
Job Description
- You excel in your field and have the experience to back it up.
- Equally important, you embrace a growth mindset—eager to continuously learn and advance both personally and professionally.
- You’re customer-focused, always prioritizing customer success in everything you do.
- And above all, you’re open and collaborative, fostering inclusivity and teamwork across all boundaries.
Skills
- Experience working with Windows, Mac, or Linux operating systems
- Troubleshooting and problem-solving expertise
- Customer support experience
- Experience modifying approaches and adapting to customer needs.
- Support help desk experience
Eligibility
- 0-1 year experience in customer service or technical support role.
- Flexible to work in Voice and Chat Process.
- Willing to work in Night Shifts / Rotational Shifts.
- Willingness to Work from Office as per Hybrid Work Model.
- Windows 10 troubleshooting, excellent communication skills and also customer service skills.
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How To Apply for Kyndryl Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
More Details Kyndryl Recruitment Hiring Graduates
Selection and Interview Process at Kyndryl
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Application & Shortlisting – You can apply to Kyndryl through various channels such as campus recruitment, job portals, walk-in interviews, or employee referrals.
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Technical Assessment – Candidates are typically required to take an online written test consisting of multiple-choice questions (MCQs) that assess their knowledge of programming, data structures, and databases.
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HR / Behavioural Interview – willingness to work in shifts, assess your communication skills, inquire about any previous experience, and evaluate your overall adaptability.
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Final Interview/ Documentation – After clearing rounds, you may receive an offer letter, and then complete joining formalities (background check, verification, documentation) and induction.
Tips for Customer Support Interview Questions
- “Why do you want to work in Associate Support?”
Emphasize your passion for problem-solving, your enjoyment in helping customers, and your desire to contribute to a positive overall brand experience. - “What does excellent customer service mean to you?” Highlight the importance of empathy, efficiency, clear and respectful communication, and taking full ownership of issues until they are completely resolved.
- “Are you comfortable working night shifts or 24/7 rotations?” Be honest about your availability. If you’re flexible, stress your adaptability, reliability, and commitment to providing continuous customer support regardless of the shift.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
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