Foundever Recruitment Hiring Any Graduates Freshers for Technical Support Representative. Very Good Job opportunity for freshers looking to start their career in customer service. Foundever is looking for freshers to join their team in the Hyderabad location as a Representative. Foundever is a global customer experience (CX) leader that provides outsourced customer service, technical support, sales, and other business processes for large companies. So, below here are the Foundever Job description, Eligibility, and details.
Company Name: Foundever
Job Role: Technical Support Representative
Location: Hyderabad
Experience: Freshers (0-1 Year)
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Foundever Recruitment Hiring Graduates
Job Description
- Provide Technical Support to International Customers
- Should be flexible to work in US Rotational Shifts.
- Need Excellent Communication skills in English.
- Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)
Eligibility
- High school diploma or equivalent
- Bachelors in a related field
- Communication skills: Exceptional Spoken skills in English
- Shifts: Rotational shifts (Should be comfortable to work in all shifts)
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About Foundever Company
Foundever is a global customer experience (CX) leader that provides outsourced customer service, technical support, sales, and other business processes for large companies. Formed from the merger of Sitel and Sykes Enterprises, the company uses human-centered strategies, technology, and data to manage millions of customer interactions across more than 45 countries
How To Apply for Foundever Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Foundever Recruitment Hiring Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Selection and Interview Process at Foundever
The interview process at Foundever typically comprises three rounds, starting with a Aptitude, technical assessment, proceeding to a HR interview for applicable roles.
1. Resume/ Screening: The process typically starts with submitting your resume online or through a recruiter. HR reviews your profile to see if you meet the basic requirements:
- Communication skills
- Basic tech background
-
Customer service experience (preferred but not always required)
2. HR/ Initial Screening: This round primarily evaluates your communication skills, confidence, and overall professionalism.
3. Technical Interview: The next step is a technical evaluation, which may vary depending on the site or campaign. This could include:
- A live technical interview
- A written or online technical test
-
Scenario-based troubleshooting questions
4. Final Interview: Some sites include a final interview with:
- The team leader
- The operations manager
-
The client (rare but possible)
Tips for Representative Interview Questions
To get ready for a Representative interview, concentrate on mastering key technical and behavioral skills also discussing about any projects or technical experience listed on your resume.
- Resume and Projects: Be prepared to discuss any projects, internships, or technical experience listed on your resume in detail. Focus on your specific contributions, the technologies you used, the challenges you encountered, and the results you achieved. Interviewers value clear explanations of complex concepts and evidence of practical, hands-on understanding.
- Behavioral Skills: Get ready to share examples that highlight your problem-solving, communication, and teamwork abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly demonstrate how you handled challenges and contributed to successful outcomes.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
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