Oodles Technologies Recruitment Hiring Any Graduates Freshers for Customer Support Executive. Very Good Job opportunity for freshers looking to start their career in digital era. Oodles Technologies is looking for freshers to join their team in the Gurgaon location as an Executive. Oodles Technologies is a certified software development company offering end-to-end software development solutions including Custom Software Development. So, below here are the Oodles Job description, Eligibility, and details.
Company Name: Oodles Technologies
Job Role: Customer Support Executive
Location: Gurgaon
Experience: Freshers (0-1 Years)
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Oodles Technologies Recruitment Hiring Graduates
Job Description
- Freelancing Platform Lead Generation: Manage and generate leads from platforms like Up work, Fiver, Freelancer, and PeoplePerHour. Actively bid on projects and follow up with potential clients regularly.
- LinkedIn Outreach: Use LinkedIn and Sales Navigator to identify and engage with decision-makers, sending personalized connection requests and follow-up messages.
- Tailored Proposals & Pitching: Write custom, compelling proposals based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings.
- Pipeline Management: Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress.
Eligibility
- Education: Bachelor’s/Master’s Degree
- Communication Skills: Excellent verbal and written communication skills with the ability to convey information clearly and professionally.
- Problem-Solving: Strong analytical and problem-solving abilities to identify issues, evaluate options, and implement effective solutions.
- Client Communication: Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings.
- Reporting & Goals: Achieve weekly/monthly lead generation and conversion targets. Provide concise updates and performance reports.
- Process Knowledge: Ability to quickly grasp, understand, and apply process knowledge efficiently in day-to-day operations.
- Probing and Analysis: Effective probing and analytical thinking skills to understand customer needs and resolve queries accurately.
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About Oodles Technologies Company
Oodles Technologies is a certified software development company offering end-to-end software development solutions including Custom Software Development.
How To Apply for Oodles Technologies Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Oodles Technologies Recruitment Hiring Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Selection and Interview Process at Oodles Technologies
The interview process at Oodles Technologies typically comprises three rounds, starting with a Aptitude, technical assessment, proceeding to a HR interview for applicable roles.
1. Screen and interview: After you submit your application, a recruiter will review your qualifications. If you’re considered a good fit, you’ll be contacted to schedule a phone, video, or in-person interview, depending on the role and location. The recruiter will provide detailed instructions for the next steps.
2. Communication Skills Round: You are expected to speak clearly and confidently about yourself, your background, and any previous experience. You should also be able to handle common customer-service situations with ease.
3. Client-Handling / Customer Success Knowledge: Interviewers will likely evaluate how you manage customers, build relationships, resolve issues or complaints, and ensure overall customer satisfaction and retention.
4. Basic Domain or Job-Relevant Knowledge: If the support role is connected to a software product, you may be asked basic questions about tech terminology or product understanding. While the role isn’t technical, they may still check whether you understand the business context.
5. Cultural Fit & Professional Round: HR may assess whether you align with the company’s culture, can work professionally, and are capable of managing fast-paced or multitasking environments.
Tips for Customer Support Executive Interview Questions
To get ready for a Customer Support Executive interview, concentrate on mastering key technical and behavioral skills also discussing about any projects or technical experience listed on your resume.
- Resume and Projects: Be ready to discuss in detail any projects, internships, or technical experiences mentioned on your resume. Highlight your role, technologies used, challenges faced, and outcomes achieved. Interviewers often look for your ability to explain complex ideas clearly and demonstrate practical understanding of your work.
- Behavioral Skills: Prepare to share examples that showcase your problem-solving, communication, and teamwork abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly convey how you contributed to resolving challenges or achieving goals.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
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