BT Group Recruitment Hiring Any Graduates Freshers for Support Advisor. Very Good Job opportunity for freshers looking to start their career in telecommunication. BT Group is looking for freshers to join their team in the Gurgaon as an Advisor. BT Group is a major British multinational telecommunications company, the UK’s largest provider of broadband, mobile, and fixed-line services. So, below here are the BT Group Job description, Eligibility, and details.
Company Name: BT Group
Job Role: Support Advisor
Location: Gurgaon
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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BT Group Recruitment Hiring Graduates
Job Description
- Assists in activities to support the expansion of the existing customer bases, lead generation across website and calls and the usage of BT’s products and services, adhering to guidelines and general function policy with some supervision.
- Performs technical reviews of documentation, administration procedure and filing processes with some supervision.
- Develops a working level understanding of the assigned customer area processes and follows existing procedures to solve issues.
- Assists with the creation of custom reporting, metrics, data analysis such as information on customer ordering history and buying patterns, within guidelines and with some supervision.
- Refers any issues outside of procedures to a more senior sales advisory professional.
Eligibility
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Collaboration
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Negotiation
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Contract Management
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Customer Service
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Relationship Building
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Requirements Analysis
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Customer Relationship Management
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Solution Selling
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Decision Making
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How To Apply for BT Group Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details BT Group Recruitment Hiring Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Selection and Interview Process at BT Group
The interview process at BT Group typically comprises two to three rounds, starting with a One-on-one round, Technical round proceeding to a HR interview.
1. Application & Screening: Candidates apply through the BT Careers portal or via a recruitment agency. Applications are initially screened based on resume suitability, with a focus on customer service experience, communication abilities, and role-specific skills.
2. Phone / Initial Interview: The first formal stage is typically a phone interview with a recruiter or HR representative.
3. Assessment or In-Person Interview: A direct interview with a hiring manager or team lead, focusing on behavioral questions related to customer handling, teamwork, problem-solving, and priority management.
Basic Interview Questions
- Can you tell me about yourself?
- What are your strengths and weaknesses?
- Why should we hire you?
- What are your short-term and long-term career goals?
- How do you handle stress or pressure at work?
- Why do you want to work for our company?
- What do you know about our organization?
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