Thermo Fisher Scientific Recruitment Hiring Graduates Freshers for Service Representative. Very Good Job opportunity for freshers looking to start their career as a representative. Thermo Fisher Scientific Inc. is an American life science and clinical research company. It is a global supplier of analytical instruments, clinical development solutions, specialty diagnostics, laboratory, pharmaceutical and biotechnology services. So, below here are the Thermo Fisher Scientific Job description, Eligibility, and details.
Company Name: Thermo Fisher Scientific
Job Role: Service Representative
Location: Bangalore
Experience: Freshers (0-1 Year)
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Thermo Fisher Scientific Recruitment Hiring Graduates
Job Description
- Perform order management activities for assigned regions using tools & applications used by the function.
- Ensure adherence to organizational procedures, policies, and systems.
- Ensures that performance metrics / SLAs are met.
- Adhere to daily turnaround time for orders as per set TAT guidelines.
- Ensure adherence to all internal / external processes defined.
- Proactively escalates issues that can potentially hamper the business processes.
Eligibility
- Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
- 0-1year Experience
- Requires strong computer skills, including Microsoft office.
- Display excellent verbal and written communication and interpersonal skills.
- Highly detail-oriented with good accuracy
- Ability to work under pressure.
- Flexible to work in Night Shifts
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Thermo Fisher Scientific Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Thermo Fisher Scientific Recruitment Hiring Graduates
Selection and Interview Process at Thermo Fisher Scientific
The interview process at Thermo Fisher Scientific typically comprises three rounds, starting with a Aptitude, technical assessment, proceeding to a HR interview for applicable roles.
1. Online Application: The process begins with an online application through the company’s careers portal, where your resume is screened for relevant experience in customer service, communication skills, and domain knowledge; this step is usually quick and takes about 15 minutes to complete.
2. HR / Recruiter Screen: If shortlisted, you move on to an HR or recruiter screening round conducted via phone or video, typically lasting 15–30 minutes, during which they assess your background, communication abilities, salary expectations, and availability.
3. Hiring Manager Interview:Focuses on assessing your understanding of the role, your ability to handle customer-related scenarios, and your past experience, including areas such as order management, use of CRM tools, and handling customer complaints.
4. Panel Interview: There is a panel or team interview that may include one to three team members, where the focus is on behavioral questions, situational customer service scenarios, and evaluating how well you would fit within the team.
Tips for Service Representative Interview Questions
- Resume and Projects: Be prepared to discuss your projects, internships, and technical experiences in detail. Clearly explain your role, the tools and technologies you used, the challenges you encountered, and the results you achieved. Interviewers value candidates who can articulate complex concepts clearly and demonstrate a strong, practical understanding of their work.
- Behavioral Skills: Be prepared to share examples that demonstrate your problem-solving, communication, and teamwork skills. Structure your responses using the STAR method (Situation, Task, Action, Result) to clearly explain your contributions and the impact of your actions.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
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