TCS Recruitment Hiring Graduates Freshers for Banking Support Associate. Very good Job opportunity for freshers looking to start their career as an associate. Tata Consultancy Services Limited is an Indian multinational technology company specializing in information technology services and consulting. So, below here are the TCS Job description, Eligibility, and details.
Company Name: TCS
Job Role: Banking Support Associate
Location: Bangalore
Experience: Freshers
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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TCS Recruitment Hiring Graduates
Job Description
- Answers inquiries by clarifying desired information; researching, locating and providing information.
- Determines requirements by working with customers
- Resolves problem by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problem
- Fulfills request by clarifying desired information, completing transaction, forwarding request
- Gross Sell / Outcalls to customers
Eligibility
- Clear communication (English & Hindi); vernacular advantage
- Empathy, patience, problem solving
- Attention to detail and process discipline
- Basic Telephone Etiquettes and basic computer skills
- Ability to write, read and speak English to suit business need
- Candidate should be able to communicate in English & Hindi
- Decision Making, numerical ability & logical reasoning
- Customer Focus and Being Attentive.
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for TCS Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details TCS Recruitment Hiring Graduates
Selection and Interview Process at TCS
The interview process at TCS typically comprises three to four rounds, starting with a Phone screening or aptitude assessment, then technical round, proceeding to a HR interview for applicable roles.
1. Online Assessment: Shortlisted candidates usually begin with an online assessment lasting 45–90 minutes. The test commonly includes quantitative aptitude, logical reasoning, verbal ability, basic computer knowledge, and English communication. Some hiring drives may also include questions on data interpretation, attention to detail, and simple banking or financial concepts. Candidates are expected to demonstrate accuracy, speed, and problem-solving ability
2. Operations / Functional Interview: Candidates who clear the assessment are invited to an operations interview. The interviewer evaluates your understanding of banking processes, customer service, and back-office operations. Questions may cover topics such as KYC, account opening procedures, transaction processing, payment methods like NEFT, RTGS, and IMPS, debit and credit cards, fraud prevention, MS Excel, and how you would handle customer queries or resolve operational issues.
3. HR / Behavioral Interview: The final interview focuses on your communication skills, professionalism, adaptability, and suitability for the Banking Support Associate role. Interviewers typically ask questions such as “Tell me about yourself,” “Why do you want to join TCS?”, “Why are you interested in banking operations?”, “How would you handle an unhappy customer?”, “Describe a time you worked under pressure or in a team,” and “Are you comfortable working in rotational shifts and meeting performance targets?”
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Describe your ideal work environment.
- How do you handle criticism or feedback?
- What are your salary expectations?
- Why do you want to work here?
- What motivates you to perform well at work?
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