Zycus Freshers Recruitment Drive for Technical Support.
Company Name: Zycus
Location: Mumbai
Job Role: Product Technical Analyst (Engineering)
Experience: 0-1 Years
Education: B.E/B.Tech
Apply by: Immediate
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Key Job Details:
- Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
- Be the first point of Contact for Customers having queries/ issues related to Zycus products
- Work with the Technical Account Management Team to ensure deliverables are on time, increase efficiency and resolve issues for customers
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts, and suggest new processes
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
Eligibility and Skills:
- Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
- Experience Level: 0-1 years
- Strong written and verbal communication skills.
- Willingness to work in Shifts
- Ability to collaborate with various internal and external stakeholders
- Ability to multitask, learn, execute and excel
Also Apply:
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HBC Freshers Recruitment Drive for Trainee | 0-6 Years EXP
About Zycus:
Zycus is a procurement software company that provides services and solutions for the Source-to-Pay suite for procurement, finance, and AP organizations. The company is headquartered in Princeton, NJ.
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