ADP Careers Vacancy 2023 Hiring for Support Engineer

ADP Careers Vacancy 2023 Hiring for Support Engineer. ADP careers is organizing Off Campus Drive for candidates in Any batch. In order, candidates should have degree in Any Graduate Degree. If you are interested, apply as soon as possible.

Company Name: ADP

Role: Support Engineer

Location: Bangalore

Experience: Freshers

Qualification: B.E/B.Tech/BCA/B.Sc/MCAB.Sc in Computers, BCA in Any Specialization, B.Tech/B.E. in Computers

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

ADP Careers Vacancy 2023

Job Description:

• In this role, you will be helping the ADP clients to address the technical issues to ensure smooth operations.
• You will be responsible for addressing assigned tickets and coordination with other teams to ensure the resolution as per SLA.
• This also involves understanding customer requirements and configurations to address the problems.
• You’ll start your journey with a new customer post implementation and support handover. You will be understanding client setup and organization to address the service requests
• Ensure to track and address all the assigned requests as per the SLA. You will be handling the internal/external team coordination needed to address the problems
• Proactively asses the risks and manage the same to avoid escalations. This also involves proactively monitoring the customer usage and suggest actions needed.
• You’re the point of contact for the customer post request assignment. You’ll share regular updates to the customer till the request is addressed.

Whatsapp Group

Telegram Group

Eligibility

• You’ll have a Bachelor’s degree OR equivalent.
• Knowledge of Database, system integrations using webservices, sFTP, operating systems, utilities, and scripting
• B.Sc in Computers, BCA in Any Specialization, B.Tech/B.E. in Computers
• MCA in Any Specialization
• Freshers