Ansira Recruitment Hiring Any Graduates Freshers for LMS Specialist. Exciting Job opportunity for freshers looking to start their career in Freelance. Ansira is looking for freshers to join their team in the Noida location as a specialist. As a leading in a software application that provides organisations with a framework for creating, managing, delivering, and tracking educational courses, training programmes, or learning and development programmes throughout the employee lifecycle. So, below here are the Ansira Job description, Eligibility, and details.
Company Name: Ansira
Job Role: LMS Specialist
Location: Noida
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Ansira Recruitment Hiring Any Graduates
Job Description
- Respond to incoming calls, chats and emails from customers in a prompt and professional manner, ensuring the customer receives the highest level of service.
- Provide accurate and complete information to customers by using the applicable tools, resources and outlined procedures.
- Understand the company’s products or services to effectively address client questions and concerns.
- Identify customer needs through active listening, researching issues, resolving problems, and providing solutions.
- Document tickets (calls, chats and emails) in the call center database.
- Follow specific scripts or call flows to ensure accuracy of information provided.
- Meet outlined performance metrics which may include call quality metrics, customer satisfaction survey scores, and average speed of answer.
Eligibility
- High school diploma or equivalent.
- Experience in a customer support role or a related role in American process.
- Strong written, phone and verbal communication skills along with active listening.
- Exceptional communication and interpersonal skills.
- Empathy and customer-oriented approach.
- Ability to handle multiple tasks and prioritize effectively.
- Proficient in call center software and technology. Experience with Zendesk is a plus.
- Strong problem-solving skills to address and resolve customer issues efficiently.
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About Ansira Company
Ansira a leading company in a software application that provides organisations with a framework for creating, managing, delivering, and tracking educational courses, training programmes, or learning and development programmes throughout the employee lifecycle.
How To Apply for Ansira Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Ansira Recruitment Hiring
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Selection and Interview Process at Ansira
The interview process at Ansira typically consists of three stages: an aptitude test, a technical assessment, and finally, an HR interview for applicable roles.
1. Screen and interview: Once you’ve submitted your application, a recruiter will evaluate your qualifications. If you’re shortlisted, you’ll be contacted to schedule a phone, video, or in-person interview, depending on the role and location. The recruiter will also share detailed instructions for the next steps in the process.
3. Technical / Functional Interview: Typically, the technical assessment focuses on Excel skills — including functions, pivot tables, macros, data validation, and practical reporting scenarios. In some cases, you may also be asked to create or modify dashboards or perform a data manipulation exercise.
4. Manager / Team Interview: An in-depth discussion about your previous work experience, focusing on how you manage clients and projects, as well as how well you align with the company’s culture
5. HR / Final Round: This covers more behavioral, your strengths/weaknesses, salary expectations, availability, shift flexibility.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
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