BP Recruitment Hiring Any Graduates Freshers for Service Representative. BP is conducting an off campus recruitment drive. Below are the BP Job description, Eligibility, and details.
Company Name: BP
Job Role: Service Representative
Location: Pune
Experience: Freshers
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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BP Recruitment Hiring Any Graduates
Job Description
- Crafting a customer journey map for customer onboarding process across different customers types
- Providing detailed customer onboarding information to the customers
- Updating customer data and information in case of errors, or raising it to the respective teams (MDM, Sales, etc.), as required
- Serve as main point of contact for the customer during onboarding
- Providing customers with details across different products and services (B2B and B2C) and helping them through activities such as raising a compliant, order management, making payments, checking request statuses, etc.
- Develop and implement a customer onboarding plan
- Manage customer onboarding progress and address any issues, queries, and enquiries from customers
- Continuously interact and be updated with the latest marketing campaigns, offers, etc. across different products
Eligibility
- Bachelor’s degree or equivalent experience
- This position is a hybrid of office/remote working
- Proficient in Microsoft Office Suite Applications
- demonstrated ability in a B2B and B2C account management environment
- Proven abilities to handle large volume of service requests daily using SAP, Salesforce or CRM tracking tool.
- Accurate data entry and detail oriented
- Strong problem solving abilities and capacity to independently prioritize and coordinate work to meet customer service request timelines.
- Superb communication (verbal & written) skills and ability to function effectively, independently and as part of a team.
- Ability to prioritise and take direction from many sources; flexibility and adaptability to change.
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for BP Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
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