Cactus Work From Home Hiring Freshers for Associate | Any Graduates. Cactus is conducting an off campus recruitment drive. Very Good Job opportunity for freshers looking to start their career in BPO (Business Process Outsourcing) field. Cactus is looking for freshers to join their team in the Multiple locations as a Service Executive. As a leading a global science communications and technology company. It offers competitive perks, employment benefits, and many other opportunities. So, below here are the Tech Mahindra Job description, Eligibility, and details.
Company Name: Cactus
Job Role: Support Associate
Location: Remote
Experience: Freshers (0-2 Years)
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Cactus Work From Home
Job Description
- Keep a tight tab on all the channels through which the customers approach us i.e. Emails, Calls, Website forms etc. and ensure that all the leads coming from these channels are converted.
- Understanding the customers need by studying the customers history, buying patterns in the past and then recommend a suitable solution to ensure that the customer closes the sale with Editage.
- Ensure that all the customers who approach us are responded to within 1 business hour through the channels of calls, emails, or system-based quotations.
- Collaborating with other departments to ensure that the customers need is met within the deadline committed to the customers.
- Timely following up with the leads across markets to ensure maximum conversions.
Eligibility
- Have excellent written and spoken communication skills. English mandatory, other languages are welcome!
- Graduation or Post Graduation in Finance or related field
- Have a service oriented and customer first mindset. You enjoy helping and using your communication, persuasion, and people skills to achieve operational & team results.
- Have a collaborative working spirit and can work seamlessly cross teams and functions to resolve sticky situations.
- Have excellent interpersonal and intercultural skills and can work with global teams.
- Like working under pressure, are flexible and can maintain a positive attitude even when the going gets though.
- Are resourceful, can think on your feet and make quick decisions.
How To Apply for Cactus Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Cactus Work From Home
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Selection Process at Cactus
The interview process at Cactus typically involves three stages: a preliminary screening, a technical assessment, and a final HR interview (for applicable roles).
1. Screen and interview: Once you submit your application, a recruiter will review your profile to assess your qualifications. If you’re shortlisted, you’ll be invited to participate in a phone, video, or in-person interview—depending on the role and location. The recruiter will also share detailed guidance on the next steps in the hiring process.
2. Technical / Functional Interview: This stage primarily assesses your troubleshooting skills. You’ll be evaluated on your ability to diagnose and resolve customer issues, particularly related to internet connectivity or network problems, and guide customers through step-by-step solutions.
3. HR / Final Round: The final round focuses on behavioral questions, discussing your strengths and weaknesses, salary expectations, availability, and flexibility to work in different shifts.
Basic Interview Questions
- Can you tell me about yourself?
- What are your strengths and weaknesses?
- How do you handle pressure or stress at work
- What motivates you to perform well?
- Why should we hire you?
- Why do you want to work for our company?
- What are your short-term and long-term career goals?
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