CDK Global Freshers Off Campus Drive for Technical Analyst

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CDK Global Freshers Off Campus Drive for Technical Analyst.

CDK Global Freshers


Company: CDK Global

Job Role: Client Technical Analyst

Location: Pune

Education: BCA/BCS/MSC/MCA

Experience: Freshers/Experienced

Apply By: Immediate


Candidates with 2022 Batch – BCA,BCS,MCS and MCA graduates can apply for the job role. Good opportunity for the freshers to work as an Technical Analyst at CDK Global.


Key Job Details

  • Perform data aggregation set-ups and troubleshoot failed data processes as assigned.  These issues can range from the simplest to very complex
  • Communicate effectively with automotive dealership personnel or data providers via phone and email
  • Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues
  • Guide dealers through resolution of technical issues
  • Provide world-class customer support
  • Apply intuitive problem-solving skills and document the knowledge
  • Work in a team environment, assisting team members when necessary

Eligibility and Skills:

  • 2022 Batch – BCA,BCS,MCS and MCA 60% throughout Academics is mandatory
  • Fresher/Experienced with willingness to work in a technical customer service environment Experience with Microsoft Office products and SQL
  • Strong written and verbal English language skills
  • Ability and willingness to communicate via phone and email with U.S. team members
  • Strong organizational skills
  • Problem solving ability and Reliability
  • Solid technical aptitude skills
  • Flexible to work in US shifts (6 PM to 3 AM)
  • Work in an environment with competing priorities

Interview Process:

  • Online Test 
  • Technical Interview
  • Project Manager Interview
  • HR Discussion

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About CDK Global:

CDK Global is an automotive retail industry that provides solutions to the  Auto, Truck, Motorcycle, and more. The company is headquartered in Illinois, United States.

Apply for Technical Analyst at CDK Global Check Details

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