Cognizant Recruitment Hiring Any Graduates Freshers for Technical Associate. Cognizant is conducting an off campus recruitment drive. Below are the Cognizant Job description, Eligibility, and details.
Company Name: Cognizant
Job Role: Technical Associate
Location: Bangalore
Experience: Freshers
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Cognizant Recruitment Hiring Any Graduates
Job Description
- Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
- Implement approved change requests in line with customer change management process.
- Be responsible for incident life cycle following ITIL / BIC framework as applicable.
- Ensure stated productivity requirements are met for the engagement.
- Review CSAT feedback and ensure timely implementation of corrective actions.
- Participate in the Critsit process to resolve the incident in a timely manner
- Develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of the induction process for new joiners.
- Log and triage incidents.
- Coordinate with resolver groups vendors/carriers.
- Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
Eligibility
- Strong Communication skills
- Qualification: Bachelor’s in Science/ Commerce/Engineering or equivalent
- Must-Have Skills: SolarWinds-SAM, SolarWinds Log & Event Manager, and Solarwinds- Orion
- Adhere to customer communication etiquette.
- Contribution to continuous service improvement plans (CSI).
- Adhere to customer security and compliance requirements.
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How To Apply for Cognizant Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Cognizant Recruitment Hiring Any Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
