Company Name: CSC
Job Role: Intern Service Desk
Location: Bangalore
Experience: Freshers
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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CSC Recruitment Hiring Graduates
Job Description
- Assisting in providing support to all internal/external teams for tech/operational queries.
- Support the team in daily administrative tasks.
- Participate in brainstorming sessions and contribute ideas.
- Help prepare reports, presentations, and other documentation.
- Collaborate with team members on various projects.
- Attend and contribute to meetings and workshops.
- A solid, energetic, flexible, and pragmatic teammate who can cope with rapidly changing circumstances in a dynamic environment.
Eligibility
- Educational qualification: Pursuing or recently completed B.E/B.Tech/BCA/B.Sc.
- Excellent verbal and written communication skills.
- Proficiency in [specific software/tools like Microsoft Office, Adobe Creative Suite, etc.].
- Proficiency in any scripting skills (PowerShell, Terminal, CMD, etc.)
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for CSC Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details CSC Recruitment Hiring Graduates
Selection and Interview Process at CSC
The interview process at CSC typically comprises three rounds, starting with a Aptitude, technical assessment, proceeding to a HR interview for applicable roles.
1. Application Screening: Review of your resume and application. Fundamental IT knowledge (hardware, software, and operating system basics), strong customer service and communication skills and a genuine willingness to learn and grow
2. Initial Interview (HR / Recruiter): Typically conducted via phone or video call (20–30 minutes). Your interest in IT and the Service Desk role and your availability and the expected duration of your internship
3. Technical Interview: The technical or team interview is typically conducted by a Service Desk lead or manager and focuses on assessing your basic technical knowledge and problem-solving approach. The questions are generally not very advanced and are designed to evaluate your troubleshooting mindset, as well as your familiarity with common support tasks.
4. Final Decision: The final decision or offer is often made quickly, sometimes within the same week. Internship roles typically move faster through the hiring process compared to full-time positions.
Tips for Intern Service Desk Interview Questions
- Resume and Projects: Be prepared to discuss your projects, internships, and technical experiences in detail. Clearly explain your role, the tools and technologies you used, the challenges you encountered, and the results you achieved. Interviewers value candidates who can articulate complex concepts clearly and demonstrate a strong, practical understanding of their work.
- Behavioral Skills: Be prepared to share examples that demonstrate your problem-solving, communication, and teamwork skills. Structure your responses using the STAR method (Situation, Task, Action, Result) to clearly explain your contributions and the impact of your actions.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
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