Cyient Recruitment Hiring Any Graduates Freshers for Executive Tech support. Cyient is conducting an off campus recruitment drive. Below are the Cyient Job description, Eligibility, and details.
Company Name: Cyient
Job Role: Executive Tech support
Location: Hyderabad
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Cyient Recruitment Hiring Any Graduates
Job Description
- Apply knowledge of the client’s processes and systems to independently manage a customers order throughout its life cycle, whilst keeping the customer informed of progress through call & message channels.
- Coordinate with supply chain department to initiate dispatch of devices in a timely manner and ensure activation of these devices prior to delivery at the customers premises.
- Successfully complete of all mandatory learning and training to maintain and apply the necessary skills and knowledge required to provide current information and accurate advice to customers in line with legal & regulatory requirements
- Managing incoming requests from other departments through call and email channels, being able to respond effectively with clear and concise communication.
- Demonstrate strong verbal communication skills when contacting customers about expected delivery times, changes to delivery schedules and following up on device returns.
- Ability to flex across multiple areas of the order management process in response to changes in demand and manage multiple queues concurrently to ensure orders are processed in a timely manner.
- Able to support our onshore staff to manage overflow calls from our customers during peak times and weekends.
Eligibility
- Strong written and verbal communication skills
- Note capturing and typing skills
- Ability to work autonomously – Highly self-disciplined
- Troubleshooting skills in managing and resolving customer issues and queries succinctly
- Some level of previous call centre or customer management experience is highly desirable
- Effective and efficient use of all relevant systems to access information and provide relevant solution for the customer
- Excellent time management skills with ability to meet respective performance measures
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How To Apply for Cyient Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Cyient Recruitment Hiring Any Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
