Genpact Recruitment Hiring Any Graduates Freshers for Process Associate. Exciting Job opportunity for freshers looking to start their career in Professional services. Genpact is looking for freshers to join their team in the Gurgaon location as an Associate. As a global professional services and technology company that provides advanced technology services, consulting, and outsourcing to enterprises worldwide. So, below here are the Genpact Job description, Eligibility, and details.
Company Name: Genpact
Job Role: Process Associate
Location: Gurgaon
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Genpact Recruitment Hiring Any Graduates
Job Description
- Handling Inbound & outbound calls & online applications
- Respond to applicant questions & resolve issues.
- Operate in compliance with laws & Regulations.
- Dealing with complex solution-based calls.
- Reading complex & sensitive customer situations and dealing with it accurately.
- Consistently Deliver First Class Service.
- Exceptional Time management skills.
- Assess risks and investigate for fraudulent activity with a keen eye.
Eligibility
- Knowledge of AUS & NZ Privacy legislation
- Previous Fraud/Scheme Chargebacks related experience
- Excellent communication skills – verbal and written.
- Should have sound computer knowledge.
- Needs to be good at multitasking.
- Displays excellent English oral and written communication skills – using accurate grammar with smooth flow
- Displays excellent problem solving and decision-making skills
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How To Apply for Genpact Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Genpact Recruitment Hiring Any Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Selection and Interview Process at Genpact
The interview process at Genpact typically comprises three rounds, starting with a Aptitude, technical assessment, proceeding to a HR interview for applicable roles.
1. Application & Resume Screen: The Cisco Process Associate interview process typically includes an application review, a recruiter screening, optional assessments, one or more functional interviews, and a final behavioral or hiring-manager round.
2. Recruiter/Initial Phone / Video Screening: The purpose is to gauge your motivation, assess alignment with the role, and clarify essential details.
3. Assessment: To assess your analytical ability, logical reasoning, and role-specific process knowledge. This may include an online assessment, situational judgment test, basic aptitude evaluation, or a role-based simulation.
4. Technical/Functional Interview: To assess your capability to perform the core process tasks required for the role, even if it is non-technical. Expect questions focusing on process knowledge, past experience, teamwork, problem-solving, and occasionally case-based scenarios.
5. Behavioural / Cultural Fit Interview: This stage checks how well you fit Cisco’s culture and how you act at work. Interviewers will ask STAR questions like handling deadlines, resolving conflicts, and managing your workload.
Tips for Process Associate Interview Questions
To get ready for a Process Associate interview, concentrate on mastering key technical and behavioral skills also discussing about any projects or technical experience listed on your resume.
- Resume and Projects: Be ready to discuss in detail any projects, internships, or technical experiences mentioned on your resume. Highlight your role, technologies used, challenges faced, and outcomes achieved. Interviewers often look for your ability to explain complex ideas clearly and demonstrate practical understanding of your work.
- Behavioral Skills: Prepare to share examples that showcase your problem-solving, communication, and teamwork abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly convey how you contributed to resolving challenges or achieving goals.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
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