Greenway Work From Home Hiring Freshers for Associate Client Care Advisor. Greenway is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Greenway Job description, Eligibility, and details.
Company Name: Greenway
Job Role: Associate Client Care Advisor
Location: Work From Home
Experience: Freshers
Education: Bachelor’s Degree
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Job Description
- Provides knowledgeable technical and functional assistance to external customers in a prompt and courteous manner.
- · Documents interactions (via VoIP phone, portal, and/or text-based chat, as assigned) with customers via cases.
- Develops interpersonal service skills and drives efficiency and results to achieve high customer satisfaction.
- All other duties as assigned.
- Attends training classes, initiates self-training, and demonstrates application of knowledge and skills gained.
- Proactively pursues projects within the Support team to enhance our business and customer service levels.
- Demonstrates initiative to constantly increase knowledge and skills in products they are assigned.
- Constantly and proactively improves customer service skills.
Eligibility
- Bachelor’s degreeor equivalent work experience in customer service
- Accent neutral
- Strong verbal and written communication skills, problem solving/analytical and trouble-shooting skills.
- Excellent customer service skills.
- Some previous experience in a customer service environment or Fresher.
- Healthcare industry experience (medical billing, clinical workflow, etc.) is preferred.
- Excellent English proficiency in verbal and written communications
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Greenway Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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