HighLevel Work From Home Hiring Freshers for Support Associate. HighLevel is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the HighLevel Job description, Eligibility, and details.
Company Name: HighLevel
Job Role: Support Associate
Location: Work From Home
Experience: Freshers
Education: Any Degree
Batch: Not Mentioned
Last Date: ASAP
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HighLevel Work From Home
Job Description
- Greeting customers in the lobby and routing them to a team member
- Other duties may be assigned and/or modified as business needs change
- Answer video calls, chats and rerouting the customers to team members
- Working with Managers and customer support reps to connect customers on zoom
- Create best practices on waiting room etiquette and maintaining a great zoom room environment
- Educating customers on the chat/zoom support functions
- Providing feedback to the leadership team to improve customer experience
- Facilitate Urgent Escalations by working with Managers and Senior Specialists
Eligibility
- High school diploma or GED required
- Excellent phone, email and instant messaging communication skills
- Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
- Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
- Intermediate MAC computer skills including use of multiple monitors and applications
- Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc
- Experience answering high call volume calls and solving customer’s needs preferred
- Organization skills to keep accurate records and important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day in a fast-paced environment
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Emotional intelligence with the ability to adjust your communication style based on the nature of the call
- The ability to build lasting first impressions and relationships with customers
- Reliable high speed internet/Wi-fi connection at home with little to no interruptions
- Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
- Knowledge of HighLevel products and services preferred
Also Apply
Accenture Virtual WFH Program For Freshers
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How To Apply for HighLevel Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Apply HighLevel Recruitment
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
