JLL Recruitment 2025 Hiring Freshers for Support Associate | Work From Home Job. Very Good Job opportunity for freshers looking to start their career in Customer Support Role. JLL is looking for freshers to join their team working remotely as a Associate. As a leading professional services firm specializing in real estate and investment management company. It offers competitive perks, employment benefits, and remote working model opportunities. So, below here are the JLL Job description, Eligibility, and details.
Company Name: JLL
Job Role: Support Associate
Location: Remote
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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JLL Recruitment 2025 Hiring Freshers
Job Description
- Relationship Development: Maintain regular, effective touchpoints with client leadership and end-users through a mix of digital communications and strategic live meetings (as needed) with key stakeholders.
- Data-Driven Portfolio Management: Analyze product usage data across 50-75 accounts to identify trends, risks, and opportunities; create scalable action plans based on these insights.
- Consultation: Advise on product use strategies to boost adoption and best practices.
- Risk Management: Monitor data signals (NPS, usage) to identify and address at-risk accounts.
- Large-Scale Training Facilitation: Plan and execute group training sessions, webinars, and learning experiences that efficiently educate users across multiple accounts. Facilitate group product training sessions that address common needs across your portfolio.
- Collaboration: Partner with Sales to spot and pursue expansion opportunities.
- Product Expertise: Master product functionality to resolve client queries and optimize user experience.
Eligibility
- Exceptional Communication Skills: Fluent English (both written and verbal) with the ability to communicate clearly and effectively across different channels and cultural contexts.
- Data Analysis Skills: Strong ability to analyze customer usage data (across a variety of tools), identify patterns, and translate insights into actionable strategies across multiple accounts.
- Team Collaboration: Ability to work with internal teams to advocate for client needs while balancing the constraints of a high-volume role.
- Positive, Solutions-Focused Outlook: You are joining a team that is motivated to find solutions, not problems. A proactive mindset that seeks creative solutions, and a genuine willingness to continuously learn, is a must.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for JLL Recruitment 2025?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details JLL Recruitment 2025 Hiring Freshers
Selection and Interview Process at JLL
The interview process at JLL typically comprises two to three rounds, starting with a initial phone screening, technical assessment, proceeding to a HR interview for applicable roles.
1. Phone Screen: After you submit your application, a recruiter will review your qualifications. If you’re considered a good fit, you’ll be contacted to schedule a phone, video, or in-person interview, depending on the role and location. The recruiter will provide detailed instructions for the next steps.
3. Technical / Functional Interview: Typically, the technical assessment focuses on Excel skills — including functions, pivot tables, macros, data validation, and practical reporting scenarios. In some cases, you may also be asked to create or modify dashboards or perform a data manipulation exercise.
4. HR / Final Round: This covers more behavioral, your strengths/weaknesses, salary expectations, availability, shift flexibility.
Tips for Customer Support Role Interview Questions
To prepare for a Customer Associate interview, focus on strengthening your Excel skills — be proficient with pivot tables, LOOKUP functions, IF statements, data validation, filtering, sorting, and conditional formatting.
- Resume and Projects: Be prepared to discuss any projects, internships, or technical experiences listed on your resume in detail. Emphasize your role, the technologies used, the challenges you faced, and the results you achieved. Interviewers will assess your ability to communicate complex ideas clearly and demonstrate a practical understanding of your work.
- Behavioral Skills: Prepare to share examples that showcase your problem-solving, communication, and teamwork abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly convey how you contributed to resolving challenges or achieving goals.
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