Konecranes Recruitment Hiring Any Graduates Freshers for Trainee Digital Services. Konecranes is conducting an off campus recruitment drive. Below are the Konecranes Job description, Eligibility, and details.
Company Name: Konecranes
Job Role: Trainee Digital Services
Location: Pune
Experience: Freshers (0-1 Years)
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Konecranes Recruitment Hiring Any Graduates
Job Description
- Providing support for our external as well as internal customers on crane and lifting equipment web portals
- Administration, troubleshooting support cases reported by digital service users
- Ensure the KPIs like SLA, TAT, Ageing, Quality Audits, Problem management, etc. are met
- Handle incidents, service requests and cases reported in ServiceNow
- Creation of knowledge articles based on issue troubleshooting
- Coordination with other application support teams, development teams, business stakeholders and customers
Eligibility
- Suitable education or degree (Bachelor’s degree in Computer Engineering/Information Technology)
- 0-1 Years in relevant field (IT Operations and Support)
- Knowledge about ITIL and ITSM tool(s)
- Basic understanding of database & queries
- Analytical and problem-solving skills
- Customer service attitude / Customer centric communication approach
- Good communication skills (English) – Verbal, Written
- Good knowledge of computer networking and/or system testing skills
Also Apply
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How To Apply for Konecranes Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Konecranes Recruitment Hiring Any Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
