Mr. Cooper Recruitment Hiring Any Graduates Freshers for Chat Support Associate. Mr. Cooper is conducting an off campus recruitment drive. Below are the Mr. Cooper Job description, Eligibility, and details.
Company Name: Mr. Cooper
Job Role: Chat Support Associate
Location: Bangalore
Experience: Freshers (0-2 Years)
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Mr. Cooper Recruitment Hiring Any Graduates
Job Description
- Handle customer inquiries and provide accurate information through chat and inbound voice channels.
- Resolve customer issues efficiently and effectively while maintaining high levels of customer satisfaction.
- Participate in training sessions and team meetings.
- Collaborate with team members to meet and exceed performance goals and targets.
- Follow communication procedures, guidelines, and policies.
- Stay updated with product knowledge and industry standards to provide knowledgeable responses to customers.
Eligibility
- 0-2 years of experience in international voice or chat processes.
- Strong problem-solving abilities and attention to detail.
- Effective communication skills, both written and verbal.
- BCom / BBA, BSC, BA degree or equivalent. Not B.tech or MBA
- Must be open to work in Voice process
- Experience in the mortgage industry is preferred but not mandatory.
- Willingness to work night shifts and rotational shifts.
- Comfortable with a work-from-office arrangement.
- Strong team player with excellent interpersonal skills.
- Ability to handle high-pressure situations and manage multiple tasks simultaneously.
- Customer-focused mindset with a commitment to providing high-quality service.
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How To Apply Mr. Cooper Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Mr. Cooper Recruitment
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
