NTT Data Recruitment Hiring Any Graduates Freshers for L1 Support Associate. Very Good Job opportunity for freshers looking to start their career in IT Services. NTT Data is looking for freshers to join their team in the Bangalore location as an Associate. NTT DATA is a global IT Services and consulting company, part of the NTT Group, offering a wide range of tech solutions. So, below here are the NTT Data Job description, Eligibility, and details
Company Name: NTT Data
Job Role: L1 Support Associate
Location: Bangalore
Experience: Freshers (0-1 Year)
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
Join Telegram Channel: Join Now
NTT Data Recruitment Hiring Graduates
Job Description
- Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
- Record, Update, and Escalate Support issues to the next level promptly.
- Support all IT onboarding activities for end-users
- Work with our internal IT Teams on system testing, integration, and maintenance.
- Engage in discovering new IT business tools to support our business users and our internal IT Team.
- Seek, Suggest, Evaluate, and implement process and technology improvements.
Willing to learn grow in other IT Business areas
Eligibility
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- 24/7 rotational shifts and week offs and Work from Office mandatory
- Excellent communication skills, comfortable working with various stakeholders
- Strong troubleshooting skills, bug-finding, and resolution
- Ability to work independently within a diverse global team
- IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)
Join Our Whatsapp Group: Click Here
About NTT Data Company
NTT DATA is a global IT Services and consulting company, part of the NTT Group, offering a wide range of tech solutions like digital transformation, cloud, AI, cybersecurity, business process services, and system integration for industries like finance, healthcare, and manufacturing. It’s a large, public Japanese multinational known for helping businesses modernize and operate in the digital age.
How To Apply for NTT Data Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details NTT Data Recruitment Hiring Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Selection and Interview Process at NTT Data
The interview process at NTT Data typically comprises three rounds, starting with a Aptitude, technical assessment, proceeding to a HR interview for applicable roles.
1. Resume Shortlisting / Screening: Your resume is reviewed to ensure you meet the basic educational, technical, and experience criteria for the role. Some L1 Support positions are open to fresh graduates with the required foundational skills.
2. Technical Interview: This round focuses on evaluating your technical knowledge. Expect questions related to troubleshooting, networking basics, operating systems (especially Windows), and IT support tasks such as VPN issues, DNS problems, Active Directory usage, hardware/software troubleshooting, etc.
3. Communication / HR / Behavioral Round: This assesses your communication skills, customer-handling ability, and cultural fit.
4. Escalation / Scenario-Based Questions: Some candidates face an additional round involving real-life support scenarios such as resolving network issues, helping users who cannot log in, or managing multiple requests at once.
5. Offer & Onboarding: If selected, you receive an offer letter followed by other onboarding documents. Some candidates report occasional delays in documentation or appointment letters depending on the process timeline.
Tips for L1 Support Associate Interview Questions
To get ready for a L1 Support Associate interview, concentrate on mastering key technical and behavioral skills also discussing about any projects or technical experience listed on your resume.
- Resume and Projects: Be prepared to discuss any projects, internships, or technical experiences listed on your resume in depth. Clearly explain your role, the technologies you used, the challenges you encountered, and the results you achieved. Interviewers will assess how well you articulate complex ideas and how effectively you demonstrate practical, hands-on understanding of your work.
- Behavioral Skills: Expect questions designed to evaluate your problem-solving, communication, and teamwork abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This helps you clearly explain the context, your responsibilities, the steps you took, and the impact of your actions.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
Also Read
Accenture Off Campus Hiring Associate Software Engineer – ASE