Company Name: Pearson
Job Role: Program Coordinator
Location: Noida
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Pearson Recruitment Hiring Any Graduates
Job Description
- Level 3 Escalation calls.
- Directly liaising with the US (United States) and EMEA (Europe, Middle East and Africa) lines of business.
- Ensure candidate results are sent to clients in a timely manner.
- Prepare client reports.
- Determine additional opportunities and possible operational trouble areas.
- Input accurate customer information into the database.
- Assist in training and monitoring call centre agents to ensure quality of service.
Eligibility
- Maintaining the SLA for different LOB’s.
- Reports.
- Client Management
- Act as an escalation point for service-related problems.
- Promote client programs and products.
- Events handling
- People Management (In Manager Absence)
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How To Apply for Pearson Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Pearson Recruitment Hiring Any Graduates
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Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
