PhonePe Recruitment Hiring Any Graduates Freshers for Onboarding Specialist. Exciting Job opportunity for freshers looking to start their career in digital payment field. PhonePe is looking for freshers to join their team in the Bangalore location as a Specialist. PhonePe is an Indian digital payments company, initially acquired by Flipkart in 2016, but now an independent entity under the ownership of Walmart, with major investments from firms like General Atlantic, making it a foreign-controlled, India-focused tech giant. So, below here are the PhonePe Job description, Eligibility, and details.
Company Name: PhonePe
Job Role: Onboarding Specialist
Location: Bangalore
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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PhonePe Recruitment Hiring Any Graduates
Job Description
- Act with integrity & think customer-first in every interaction
- Handle PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
Eligibility
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritize, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- Multilingual skills (spoken + written) in South Indian languages are preferred
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How To Apply for PhonePe Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details PhonePe Recruitment Hiring Any Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Selection and Interview Process at PhonePe
The interview process at PhonePe typically comprises three rounds, starting with a Aptitude, technical assessment, proceeding to a HR interview for applicable roles.
1. Application & Resume Screening: Your resume and application are evaluated to check for relevant HR or onboarding experience, strong communication skills, and alignment with required ATS keywords.
2. Initial HR Screen / Recruiter Call: Verify key details such as work experience, notice period, and salary expectations. Assess communication skills and cultural fit, with a focus on PhonePe customer-first approach and clear, effective communication.
3. Hiring Manager / Functional Interview: In-depth discussion of role responsibilities, including managing end-to-end onboarding processes, executing onboarding tasks through HRMS systems, and coordinating with IT and security teams for asset and access provisioning. Situational and behavioral questions designed to evaluate how you handle key onboarding scenarios.
4. Final HR / Culture Fit Round: Evaluate cultural alignment with PhonePe core values, including fast execution, ownership, and accountability. Assess behavioral competencies through real-life examples, such as resolving onboarding challenges and collaborating effectively with cross-functional teams.
5. Offer & Pre-Joining Process: If selected, you’ll receive an offer and then go through standard pre-joining stages (background check, documentation). PhonePe roles often require on-site presence, especially for HR/onboarding positions.
Tips for Onboarding Specialist Interview Questions
To get ready for a Onboarding Specialist interview, concentrate on mastering key technical and behavioral skills also discussing about any projects or technical experience listed on your resume.
- Resume and Projects: Be ready to discuss in detail any projects, internships, or technical experiences mentioned on your resume. Highlight your role, technologies used, challenges faced, and outcomes achieved. Interviewers often look for your ability to explain complex ideas clearly and demonstrate practical understanding of your work.
- Behavioral Skills: Prepare to share examples that showcase your problem-solving, communication, and teamwork abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly convey how you contributed to resolving challenges or achieving goals.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
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