PowerSchool Recruitment Hiring Any Graduates Freshers for Technical Support Engineer. PowerSchool is conducting an off campus recruitment drive. Below are the PowerSchool Job description, Eligibility, and details.
Company Name: PowerSchool
Job Role: Technical Support Engineer
Location: Bangalore
Experience: Freshers (0-2 Years)
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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PowerSchool Recruitment Hiring Any Graduates
Job Description
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
- Consults with programmers to explain software errors or to recommend changes to programs
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
Eligibility
- 0-2 years’ prior experience in a technical support role
- Proficient in Microsoft Office suite
- Strong oral and written communication skills
- Associate’s degree or equivalent work experience & should be flexible to work on weekends & holidays on a rotational basis
- Prior CRM experience preferred
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
- Strong attention to detail and time management
- Strong customer service and conflict resolution skills
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for PowerSchool Recruitment Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
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