RemotePass Work From Home Hiring Freshers for Support Agent. RemotePass is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the RemotePass Job description, Eligibility, and details.
Company Name: RemotePass
Job Role: Support Agent
Location: Work From Home
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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RemotePass Work From Home
Job Description
- Ticket Management: Efficiently manage incoming customer support tickets via email, phone, and chat.
- Problem Resolution: Diagnose and resolve customer issues related to platform usage, payments, account management, and technical difficulties.
- Process improvement: Accurately log and track customer interactions, issues, and resolutions in the company’s customer support tools.
- Customer Satisfaction: Strive to exceed customers’ expectations by providing prompt, accurate, and helpful support.
- Collaboration: Work closely with other teams (e.g., engineering, compliance, product) to address complex issues and ensure a seamless client and customer experience.
- Elevate CSAT: Follow policies, procedures, and standards to contribute to achieving a high Customer Satisfaction (CSAT) score.
Eligibility
- Experience in customer support or a similar role, preferably in a tech or service environment.
- Excellent communication skills, both written and verbal.
- Passion for delivering outstanding customer service.
- Strong problem-solving skills and attention to detail.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Familiarity with Intercom or similar customer support software is highly preferred.
Also Apply
Accenture Virtual WFH Program For Freshers
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How To Apply for RemotePass Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Apply RemotePass Recruitment
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
