Company Name: Revature
Job Role: Graduate Trainee
Location: Pune
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Revature Recruitment Hiring Graduates
Job Description
- Provide first-line technical support and assistance to end-users, addressing their IT related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Night shift allowance will be paid by the project.
- Timely rewards and recognition will be given to top performers
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Eligibility
- Associate should be client-focused and able to work with users from different communities and cultures across the globe.
- Candidate must be flexible to relocate to the work location
- Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
- Work in shifts and work from office
Also Apply
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How To Apply for Revature Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Revature Recruitment Hiring Graduates
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Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
