Company Name: Rippling
Job Role: Support Specialist
Location: Bangalore
Experience: Freshers (0-3 Years)
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Rippling Recruitment Hiring Graduates
Job Description
- Become a product expert – maintain a high level of product knowledge to provide accurate information and assistance to both customers and your colleagues
- Take charge of customer issues from start to finish – while working in a dynamic and fast-paced environment
- Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met.
- Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.
- Resolve product or service issues by understanding the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
- Document and track customer interactions, transactions, comments, and complaints using the company’s CRM system
- Gather customer feedback and work directly with Product and Engineering teams to share insights to help improve products and services.
- Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers
Eligibility
- Bachelor’s degree
- 0-3 years of work experience
- Excellent communication skills, both written and verbal (in English)
- Demonstrated experience in problem-solving with attention to detail
- Time management skills and ability to prioritize
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How To Apply for Rippling Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Rippling Recruitment Hiring Graduates
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Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
