Company Name: Seeking Alpha
Job Role: Customer Service Representative
Location: Remote
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Seeking Alpha Work From Home
Job Description
- Manage large amounts of incoming phone calls and tickets
- Actively perform product feature tours, updates, retention, and feedback calls with customers
- Go the extra mile to engage customers
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Address customer queries by identifying their needs and providing complete and accurate solutions
Eligibility
- Very high level of English (verbal and written) – Must
- At least two years of experience in customer support over the phone
- Strong phone contact handling skills and active listening
- Experience in providing support in a B2C environment – an advantage
- Familiarity with CRM systems and best practices
- Customer orientation and ability to adapt/respond to different types of customer personalities
- Ability to multitask, prioritize, and manage time effectively
- Experience in providing support for financial institutions – an advantage
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How To Apply for Seeking Alpha Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Seeking Alpha Work From Home
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Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.