Standard Chartered Careers 2023 Inviting Freshers for Agent | Any Degree candidates are eligible to apply for the job role. Below are the Standard Chartered Job description, Eligibility and details.
Company Name: Standard Chartered
Job Role: Frontline Agent
Location: Bangalore
Experience: Freshers
Education: Any Graduate
Last Date: ASAP
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Standard Chartered Careers 2023
Job Description
- Handle customer chats/calls quickly and effectively and end to end resolution (if applicable)
- Sign up customers for value added services and digital education (if applicable)
- Tag the call type accurately as appropriate
- Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management
- Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)
- Give accurate information to customers on his queries / concerns
- Have high awareness levels on KYC and Anti-money laundering Policy
- Multi-skilled to handle both inbound and outbound calls (if applicable)
- Initiate and strive towards achieving set targets and service standards
- Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)
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Eligibility for Standard Chartered Careers 2023
- Graduate
- Fresher or with 1-2 years of experience in service / Sales / Collection (as per the job role)
- Excellent communication skills in written and verbal English
- Basic computer skills
- Strong service / Sales / Collection orientation (as per the job role)
- Strong knowledge of bank’s products & services and willingness to learn new products
- Manage conflicts and solve problems
- Patient, Non-Confrontational, Resilient
Skills
- Excellent verbal and written communication skills
- Ability to work in a team
- Strong multitasking skills
- Knowledge of Agile Methodologies or Software Development Life Cycle
- Ready to work on Flexible working hours
- Ready to work on repetitive tasks
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How To Apply for Standard Chartered Careers 2023?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Interested Candidates can Apply Standard Chartered Careers 2023 Apply
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