Syncron Recruitment Hiring Graduates Freshers for Technical Support Engineer. Syncron is conducting an off campus recruitment drive. Below are the Syncron Job description, Eligibility, and details.
Company Name: Syncron
Job Role: Technical Support Engineer
Location: Bangalore
Experience: Freshers
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Syncron Recruitment Hiring Graduates
Job Description
- Providing Technical and Business Support to our customers.
- Configuring Syncron’s products to fulfil customer’s needs.
- Publishing documentation in the Knowledge Base, creating/maintaining issue logs, resolution steps.
- Gathering, analyzing, and documenting customer requirements.
- Providing configurations, troubleshooting, and best practices to customers.
- Identifying and reporting enhancement ideas and bugs and channel feedback from the customers.
- Managing cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner in the Syncron ticketing tool.
- Providing fault isolation and root cause analysis for technical issues.
Eligibility
- Excellent English skills, both verbal and written.
- Bachelor’s degree in computer science or another equivalent field.
- Strong troubleshooting and critical thinking skills.
- Willing to work in US shifts.
- Experience in IT, SQL knowledge (preferred: PostgreSQL), basic XML, data formats, data transmission technologies knowledge.
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How To Apply for Syncron Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Syncron Recruitment Hiring Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.