Tata Communications Hiring Freshers for Technical Associate | 0-2 Years EXP.
Company Name: Tata Communications
Job Role: Jr. Technical Associate – Managed Services Operations
Location: Chennai
Experience: 0-2 Years
Education: B.Tech/Diploma
Apply by: Immediate
Candidates with B.Tech/Diploma graduates can apply for the job role. Good opportunity for the freshers to work as a Jr. Technical Associate at Tata Communications.
Key Job details:
- Responsible for planning for new product/service roll-out or enhancement of existing offerings, operations and maintenance in Managed Hosting, Data Centre, Managed Security Services, and more.
- Minimizing the cost of service operations by driving efficiency, scalability, quality and consistency, smooth implementation, and minimum downtime of infrastructure.
- Discuss customer requirement, feasibility, and operational aspect of proposed solution and service schedules with Sales Engineering team and analyze internal technical capability to deliver a solution.
- Also prepares a plan for integration with existing platforms and processes, identifies technology partners and outsourced partners for implementation and roll-out of product/service, defines service realization and SOPs for Service Delivery, and resolves escalated issues
- The team conducts financial planning, designs solutions as per customer requirements, drives product engineering, delivery, and customer lifecycle management.
- Develops solution frameworks, methodology, and solutions to drive standardization of repeat solutions to ensure reduction in operational cost.
- Drive technical deployment planning and implementation including installation of an operating system, provisioning, network configuration, etc., and monitor implementation success.
Eligibility and Skills:
- BTech or Diploma
- 0-2 years of work experience
- Operational role is responsible for achieving day-to-day objectives.
- Works under the direct supervision
- Checks for problems in existing systems and modifies work processes following defined procedures.
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About Tata Communications:
Tata Communications is an Indian telecommunications company that provides services in Network Services, Internet Services, Network Security, and Data Center Services. The company is headquartered in Pune.
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