Tech Mahindra Off Campus Drive 2023 Hiring For Associate Software Engineer. Tech Mahindra is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Tech Mahindra Job description, Eligibility, and details.
Company Name: Tech Mahindra
Job Role: Associate Software Engineer
Location: Pune
Experience: 0-2 Years
Salary: Rs 3-3.25 Lacs P.A
Education: B.E/B.Tech/M.S/M.Sc/MCA
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Tech Mahindra Off Campus Drive 2023
Job Description
- Resolve known errors by means of documentation – SAP Notes, Knowledge Base Articles, solved customer incidents, documentation, WIKI or verifying customized entries or hardware parameters
- Perform root cause analysis and provide solutions in complex environments for specific fields/areas
- Achieve a high level of customer satisfaction through individual case work
- Participate in weekend support activities as required
- Provide extended and 24 hour coverage if required
- Report errors to development organizations
- Involvement in case reduction tasks like creation of Knowledge Base Articles and notes, contribution in community and, forums
- Escalate on time and good quality – keep incidents aged days to a minimum
- Enterprise Support KPI adherence
- Very High incident handling
- Maintain and follow your personal development plan by attending e-Learning Lessons and Remote Learning Sessions, Classroom Training, Coaching and on the job training
2) Knowledge Transfer
- Coaching and Mentoring
- Continuous Knowledge Management contribution by Creating Knowledge Base Articles and WIKI Documents.
- Deliver standard application/technology trainings and workshops
- Perform knowledge transfer to internal staff and external customers & partners
- Produce e-Learning Content (Forums/Wiki to help with incident deflection)
- Drive creation of Knowledge in area of expertise and drive proactive proliferation of knowledge created externally and internally
Eligibility and Skills
- Networking: Basic concepts including knowledge on some of the commands used on Windows ( e.g. IPConfig, Ping, telnet etc)
- Database: Basic queries, stored procedures, performance optimization techniques, concepts like joins, normalizations, cardinalities. DN drivers, DSN etc.
- OS: Basic properties of OS, commands, authentications in windows. Information around location of logs generate
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B.Tech/B.E. in Computers MS/M.Sc(Science) in Any Specialization, MCA in Any Specialization
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How To Apply for Tech Mahindra Off Campus Drive 2023?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
