Company Name: Tomia
Job Role: Operations Support Engineer
Location: Bangalore
Experience: Freshers/Experienced
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
Join Telegram Channel: Join Now
Tomia Recruitment Hiring Graduates
Job Description
- Handling the customer request via Ticketing system or Email.
- Monitor the Organization Infrastructure and Applications via Monitoring Tools and Emails.
- First level support to the customer request and acknowledge the request.
- Escalate the alarms and issues on time to the next level.
Eligibility
- Bachelor of Engineering (Electronics or computer engineer)
- 0-3 years of relevant experience in telecom/IT industry
- Report generation and updating to the stake holders of the organization.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Tomia Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Tomia Recruitment Hiring Graduates
Selection and Interview Process at Tomia
The interview process at Tomia typically comprises three rounds, starting with a Aptitude, technical assessment, proceeding to a HR interview for applicable roles.
1. Resume / Application Screening: After you apply through LinkedIn or the company’s careers portal, the HR team reviews your resume to assess basic eligibility. This includes your educational background and key skills such as Linux, SQL, and telecom domain knowledge.
2. Initial / Technical Interview: This is typically the first formal interview round and focuses on assessing your technical fundamentals relevant to the role. Interviewers evaluate your understanding of Linux commands or scripting, SQL queries, and basic networking or telecom concepts.
3. Additional Technical or Managerial Round: In some cases, candidates may go through an additional technical or managerial interview after the initial screening. This is more common for engineering roles and typically involves deeper technical discussions.
4. HR / Behavioral Round: After the technical rounds are completed, candidates usually proceed to the HR or behavioral interview. This stage focuses on assessing motivation, cultural fit, teamwork, and communication skills. HR may ask you to walk through your resume, explain why you want to join TOMIA, and describe how you handle various workplace situations.
Tips for Operations Support Engineer Interview Questions
- Resume and Projects: Be prepared to discuss your projects, internships, and technical experiences in detail. Clearly explain your role, the tools and technologies you used, the challenges you encountered, and the results you achieved. Interviewers value candidates who can articulate complex concepts clearly and demonstrate a strong, practical understanding of their work.
- Behavioral Skills: Be prepared to share examples that demonstrate your problem-solving, communication, and teamwork skills. Structure your responses using the STAR method (Situation, Task, Action, Result) to clearly explain your contributions and the impact of your actions.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
Also Read