Urgent opening in Tech Mahindra for Customer support executive in Multiple Location Across India. Very Good Job opportunity for freshers looking to start their career in BPO field. Tech Mahindra is looking for freshers to join their team in the Multiple locations as a Service Executive. As a leading India Information technology and Consulting Business Service Company. It offers competitive perks, employment benefits, and many other opportunities. So, below here are the Tech Mahindra Job description, Eligibility, and details.
Company Name: Tech Mahindra
Job Role: Voice and Chat Support
Location: Multiple
Experience: Freshers (0-5 Years)
Education: Any Graduate
Salary: 2,50,000 – 3,50,000 P.A.
Last Date: ASAP
Join Telegram Channel: Join Now
Urgent opening in Tech Mahindra
Job Description
- Respond to customer queries via calls/emails.
- Troubleshoot and resolve technical issues.
- Maintain proper documentation of incidents.
- Ensure customer satisfaction with prompt service.
- Service Desk Operations
- Urgent opening in Tech Mahindra for Customer support executive
- Work From Office
- Blended Process (Chat / Email/ Voice)
- Number of openings: 500
- Mode of work: Work from Office
- Hardware & Network Troubleshooting (LAN, Printers, Devices)
- Remote Troubleshooting (Desktop, Laptop, Mobile, Printers)
- Antivirus, Patch Management, SCCM basics
- Voice / Email / Chat (Excellent Communication Skills) Knowledge of ITIL Processes
Eligibility
- Graduate/Undergraduate degree
- Experienced with excellent communication skills can apply
- Qualification- Graduate
- Fresher / Experience
- Customer Success, Service & Operations
- Customer support
- Customer Relationship chat
- Customer Retention
- Domestic Process
Interview Process
- HR Interview
- NA (Voice and Accent) Assessment
- Ops Interview
Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package
Join Our Whatsapp Group: Click Here
About Tech Mahindra
Tech Mahindra is an Indian multinational company that offers information technology and business process outsourcing services, along with consulting solutions. The company is headquartered in Pune, India, and employs over 131,500 professionals worldwide.
How To Apply for Urgent opening in Tech Mahindra?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Apply For Urgent opening in Tech Mahindra
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Selection Process at Tech Mahindra
The interview process at Tech Mahindra typically consists of three stages: an preliminary screening test, a technical assessment, and finally, an HR interview for applicable roles.
1. Screen and interview: After submitting your application, a recruiter will review your profile to assess your qualifications. If you’re shortlisted, you’ll be invited to participate in a phone, video, or in-person interview, based on the role and location. The recruiter will provide you with detailed guidance on the next steps in the hiring process.
2. Technical / Functional Interview: This role primarily focuses on troubleshooting. If a customer encounters internet or network issues, your responsibility is to diagnose the problem, provide solutions, and guide them step-by-step through the troubleshooting process.
3. HR / Final Round: This covers more behavioral, your strengths/weaknesses, salary expectations, availability, shift flexibility.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
- Where do you see yourself in the next 5 years?
- Why should we hire you?
Also Read