Wipro Careers Vacancy 2022 Hiring Freshers for Service Desk | Registrations Are Open to apply. Candidates with B.Sc/B.E/B.Tech/BCA/MS/M.Sc/M.Tech/MCA are eligible to apply for the job role. Below are the Wipro Job description, Eligibility and details.
Company Name: Wipro
Job Role: Service Desk Agent
Location: Pune/Bangalore
Experience: Freshers
Education: B.Sc/B.E/B.Tech/BCA/MS/M.Sc/M.Tech/MCA
Last Date: ASAP
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Wipro Careers Vacancy 2022
Job Description
- Technical Support/Service Desk Agent -L1 will be the part of Global Support Team supporting the Client Full Time Employees, Vendors/Contractors via voice/ email / chat .
- Acts as single point of contact for all IT related issues.
- Provides status and updates on tickets to authorized users
- Adherence to policies and procedures, closure of open calls after resolution.
Eligibility
- Candidate who has completed B.Tech, BCA, BSc(Computer Science), M.Tech, MCA, MSc(Computer Science)
- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution
- Identifying the issue and categorizing / prioritize the incident
- Must have skills : VPN, Troubleshooting
- Good to have skills : Technical Support, Service Desk
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How To Apply for Wipro Careers Vacancy 2022?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Apply Wipro Careers Vacancy 2022
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted
