Powerschool Recruitment Drive 2022: Powerschool is hiring freshers with graduates for Technical Support Engineer in the Bangalore location. Following are the Powerschool Recruitment Drive 2022 process and details.
Company Name: Powerschool
Job Role: Technical Support Engineer
Location: Bangalore
Experience: 0-2 Years
Education: B.E/B.Tech
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Powerschool Recruitment Drive 2022
Candidates with B.E/B.Tech is eligible for applying for Powerschool careers. Below are the Powerschool Recruitment Drive description and eligibility criteria.
Job Description:
- Answers evaluate and prioritize incoming telephone, email, and chat-based requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
- Logs and tracks call using problem management database and maintain history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
- Consults with programmers to explain software errors or to recommend changes to programs
- Recognizes problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate team
- May test software and hardware to evaluate the ease of use and whether a product will aid the user in performing work
- All other duties as assigned
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Eligibility Criteria and Skills:
- 0-2 years’ prior experience in a technical support role
- Hands Experience in SQL Database (MS SQL) is preferred
- Experience with ETL is preferred
- Acqa data studio knowledge for MS SQL is a plus
- Proficient in Microsoft Office suite
- Salesforce experience preferred
- Strong attention to detail and time management
- Strong oral and written communication skills
- Associate’s degree or equivalent work experience
Powerschool Salary:
- Salary not mentioned (As per Industry)
- Powerschool Bangalore will be the work location
Powerschool Interview Process:
- Aptitude Test
- Technical round
- Managerial round
- HR round
How to apply for Powerschool Recruitment Drive 2022?
All eligible and interested candidates can apply for Powerschool careers using the below-provided link. Fill up all the details and further interview dates and details will be shared.
Apply for Powerschool Recruitment Drive 2022