Capgemini Recruitment Hiring Graduates Freshers for Network Product Support Engineer. Exciting Job opportunity for freshers looking to start their career as an engineer. Capgemini is looking for freshers to join their team in Gurgaon. Capgemini is a global leader in technology, consulting, and digital transformation, partnering with companies to modernize their businesses using AI, cloud, data, and engineering services. So, below here are the Capgemini Job description, Eligibility, and details.
Company Name: Capgemini
Job Role: Network Product Support Engineer
Location: Gurgaon
Experience: Freshers
Education: Bachelor’s/Master’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Capgemini Recruitment Hiring Graduates
Job Description
- Candidate should be ready to work in 24/7 (early morning, evening and night) shifts.
- Candidate may have to work in rotational shifts with rostered weekly offs.
- Candidate should be ready to work from Gurugram location only.
- Once the candidate has joined, no last-minute location/project change requests would be catered to.
- The candidate should be ready to work in full time office working model for 5 days a week.
Eligibility
- Monitor network, service, and application platforms using enterprise monitoring tools.
- Detect, acknowledge, and correlate alarms/events while performing initial triage and impact assessment.
- Create, manage, and maintain incident tickets with accurate severity, timelines, and documentation.
- Troubleshoot network and service issues across routing, switching, access, and application layers, Voice, Video & Optical
- Coordinate and manage P1/P2 incidents, including bridge calls and stakeholder communication.
- Escalate incidents to internal teams, vendors, and leadership to ensure timely resolution.
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Capgemini Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Capgemini Recruitment Hiring Graduates
Selection and Interview Process at Capgemini
The interview process at Capgemini typically comprises three to four rounds, starting with a Phone screening or aptitude assessment, then technical round, proceeding to a HR interview for applicable roles.
1. Online Assessment: The Online Assessment round evaluates candidates’ basic aptitude, logical reasoning, communication skills, and technical knowledge. It generally includes questions on quantitative aptitude, such as percentages, ratios, averages, time and work, and basic mathematical problems. The logical reasoning section focuses on number series, puzzles, analytical reasoning, and pattern recognition, while the verbal ability section assesses reading comprehension, grammar, sentence correction, and vocabulary.
2. Technical Interview: The Technical Interview round evaluates candidates’ understanding of networking concepts, basic troubleshooting techniques, and ability to resolve technical issues. It generally focuses on networking fundamentals, including the OSI model, TCP/IP model, IP addressing, subnetting, MAC addresses, and the differences between TCP and UDP.
3. HR Interview: The HR Interview is generally the final round, focusing on candidates communication skills, motivation, career goals, and suitability for the Network Product Support Engineer position. It typically includes questions about personal introduction, educational background, technical skills, and academic or personal projects.
4. Managerial / Operations Discussion: Depending on the hiring team and project requirements, an additional discussion may focus on your ability to work in a network monitoring and technical support environment. Prepare for incident management, ticket prioritization, handling critical network issues, communicating with stakeholders, and following escalation procedures.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Describe your ideal work environment.
- How do you handle criticism or feedback?
- What are your salary expectations?
- Why do you want to work here?
- What motivates you to perform well at work?
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