DatAvail Hiring Graduates Freshers for Trainee Database Administrator. DatAvail is conducting an off campus recruitment drive. Below are the DatAvail Job description, Eligibility, and details.
Company Name: DatAvail
Job Role: Trainee Database Administrator
Location: Bangalore
Experience: Freshers
Education: B.E/B. Tech/BSc/Graduation
Batch: Not Mentioned
Last Date: ASAP
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DatAvail Hiring Graduates Freshers
Job Description
- Customer Service: Strong customer service orientation with the ability to communicate patiently, clearly, and professionally with users.
- Active Listening: Skill to understand user issues by actively listening to their descriptions and probing for additional details.
- Clear Communication: Ability to explain technical concepts and troubleshooting steps in a clear and concise manner to non-technical users.
- Empathy: Understanding and empathizing with users’ challenges and frustrations while providing assistance.
- Documentation: Proficiency in documenting incident details, troubleshooting steps, and resolutions in a comprehensive manner.
Responsibility
- Technical Service Desk.
- First Call Resolution (FCR).
- To assist an organization in achieving 25% of FCR of the overall ticket volume.
- To communicate with customers as per Datavail customer communication protocol.
- To work closely with the Shift Leads/Manager ensuring tickets are assigned appropriately & responded to within SLA’s.
- Support: Provide technical support, troubleshoot and resolve issues related to the PROD/DEV environments under supervision of Tier 2/Tier 3 DBA.
- To perform basic routine DBA activities & service requests.
- To monitor customer production /development environments using various monitoring tools.
- Strong understanding of underlying Operating Systems (Windows/Unix/Linux).
Eligibility
- Education: B.E/B. Tech/BSc/ Graduation
- Experience: Fresher
- Must be proactive and self-motivated.
- prepared to work in shifts as per the demands of our US customers and willingness to be on-call 24×7.
- Possess excellent English communication skills, both verbal and writing skills.
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How To Apply for DatAvail Hiring Graduates Freshers?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details DatAvail Hiring Graduates Freshers
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
