Kyndryl Recruitment 2023 Hiring Any Graduates Freshers for Service Representative. Kyndryl is conducting an off campus recruitment drive. Below are the Kyndryl Job description, Eligibility, and details.
Company Name: Kyndryl
Job Role: Customer Service Representative – Technical Support
Location: Gurgaon
Experience: Freshers
Education: Bachelor’s/Master’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Kyndryl Recruitment 2023
Job Description
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible.
- Freshers are also considered.
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently to achieve effective and efficient results.
- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Ability to identify basic hardware parts and aware of basic hardware concepts.
- Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Find opportunity and implement process improvements
- Ability to empathize and work with customers in real-time to resolve issues.
- Willing to work in Night Shifts / Rotational Shifts.
Eligibility
- 0 – 1 year of experience in Knowledge of Windows
- Support help desk knowledge
- Troubleshooting and problem-solving skills
- Customer support knowledge
- Active listener with flexibility to modify approach and adapt to customer needs
- Excellent organizational skills
- Able to multi task and take a systematic approach to work with the ability to prioritise workload under pressure
- Excellent attention to detail, with a sense of responsibility and delivery of results
- Interested in international business environment and professional development
Also Apply
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SAP Hiring Technical Graduates for Developer Associate
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How To Apply for Kyndryl Recruitment 2023?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
More Details Kyndryl Recruitment 2023