Splunk Recruitment Hiring Graduates Freshers for Technical Support Engineer. Splunk is conducting an off campus recruitment drive. Below are the Splunk Job description, Eligibility, and details.
Company Name: Splunk
Job Role: Technical Support Engineer
Location: Hyderabad
Experience: Freshers
Education: Bachelor’s/Master’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Splunk Recruitment Hiring Graduates
Job Description
- Provide outstanding service and technical support to Splunk customers and maintain positive customer relationships
- Take ownership of resolving customer problems while ensuring an outstanding customer experience
- Perform other job-related duties as assigned and participate in special projects
- Champion our customers throughout the entire support case journey
- Drive continuous improvement of tools, processes, and product supportability
- Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments
- Create, reuse, improve, and maintain quality knowledge articles as part of the case management workflow, while following Knowledge-Centered Service (KCS) principles and methodology
Eligibility
- Logical approach to problem solving, strong troubleshooting skills, and experience in cloud support.
- Outstanding interpersonal skills and excellent communication – both verbal and written
- Foundational experience with UNIX (Linux, *NIX), LDAP, Windows, or Mac OS
- Experience in customer facing technical support, system administration role
- Exposure to cloud technologies such as AWS (including Amazon EC2 and S3), Google Cloud Platform, or Microsoft Azure
- Knowledge of Python, Perl and shell scripting, XML, HTML, or other scripting languages
- Basic understanding of networking concepts (TCP/IP, UDP, DNS, NAT, gateways, etc.)
- Logical approach to problem solving and strong troubleshooting skills
- Excellent time management skills with the ability to adapt to changing priorities of customer issues
- Passionate about working in a dynamic technical environment and supporting a product with frequent product releases and regular maintenance updates
Also Apply
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How To Apply for Splunk Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Splunk Recruitment Hiring Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
