Webdew Work From Home Hiring Freshers for Support Representative Associate. Webdew is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Webdew Job description, Eligibility, and details.
Company Name: Webdew
Job Role: Support Representative Associate
Location: Work From Home
Experience: Freshers
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Webdew Work From Home
Job Description
- Manage Incoming and Outgoing Calls: Answer incoming calls promptly and professionally from a remote location. Make outbound calls to customers or clients as required.
- Team Collaboration: Work closely with other remote team members to ensure smooth workflow and customer satisfaction.
- Customer Service: Address customer inquiries and concerns, providing accurate information and solutions.
- Appointment Scheduling: Schedule and confirm appointments, meetings, and interviews using online scheduling tools.
- Data Entry: Maintain and update customer databases, ensuring accuracy and confidentiality while working remotely.
- Communication: Relay messages and information to relevant staff members promptly and accurately through digital communication tools (email, chat, etc.).
- Follow-Up: Conduct follow-up calls with customers to gather feedback or provide additional information.
- Product/Service Promotion: Inform customers about products, services, promotions, or offers as needed during calls.
- Record Keeping: Maintain digital records of customer interactions, transactions, comments, and complaints.
Eligibility
- Education: Bachelor Degree
- Customer- Oriented: Friendly, approachable, and committed to providing excellent customer service.
- Experience: Prior experience as a telecaller, receptionist, or in customer service is preferred.
- Communication Skills: Excellent verbal and written communication skills.
- Technical Skills: Proficient in using MS Office (Word, Excel, Outlook), CRM systems, and online communication tools like Zoom, Slack, etc.
- Home Office Setup: A quiet workspace with reliable internet connectivity and a computer/laptop with necessary software installed.
- Language Proficiency: English
Also Apply
Accenture Virtual WFH Program For Freshers
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How To Apply for Webdew Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Webdew Work From Home
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
