Tekion Recruitment Hiring Graduates Freshers for Support Engineer. Very Good Job opportunity for freshers looking to start their career as an engineer. Tekion leverages AI-driven machine learning for up selling, cross-selling, and efficiency. Advanced analytics and reporting uncover opportunities to boost revenue, reduce costs, and maximize profitability across all dealership operations. So, below here are the Tekion job description, Eligibility, and details.
Company Name: Tekion
Job Role: Support Engineer
Location: Bangalore
Experience: Freshers/Experienced
Education: Bachelor’s/Master’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Tekion Recruitment Hiring Graduates
Job Description
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ability to understand the application both functionally and technically
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Prepare accurate and timely report,
- Document technical knowledge in the form of notes and manuals
Eligibility
- Experience as an Application/Product/Customer Support Engineer.
- Ability to learn and master employer-specific software
- Complex problem solving
- Written and verbal communication skills
- Ability to diagnose & address application issues
- Basic understanding of IoT and software – preferred not mandatory
- Candidate should be ready for rotational shift perks and benefits
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Tekion Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Tekion Recruitment Hiring Graduates
Selection and Interview Process at Tekion
The interview process at Tekion typically comprises three rounds, starting with a Aptitude, technical assessment, proceeding to a HR interview for applicable roles.
1. Resume Shortlisting / HR Screening: Your resume is reviewed by the recruiter or talent acquisition team. This may be followed by a brief HR phone screen to discuss your background, interest in the role, and overall fit.
2. Technical Round: One or more one-on-one interviews focused on assessing practical technical skills required for a support role. Emphasis is placed on real-world problem-solving and hands-on experience. Troubleshooting-based questions, such as identifying the root cause of application issues and explaining your step-by-step approach to resolving reported problems.
3. Manager / Senior Technical Round: A more in-depth technical or managerial discussion focused on evaluating your ability to handle real-world support scenarios. Interviewers assess your approach to process compliance, issue escalation, stakeholder communication, and decision-making in ambiguous situations.
4. HR / Culture Fit Round: A final discussion with HR to evaluate cultural alignment, teamwork, communication skills, and overall motivation. This round may also include conversations around compensation and role expectations.
Tips for Support Engineer Interview Questions
- Resume and Projects: Be prepared to discuss your projects, internships, and technical experiences in detail. Clearly explain your role, the tools and technologies you used, the challenges you encountered, and the results you achieved. Interviewers value candidates who can articulate complex concepts clearly and demonstrate a strong, practical understanding of their work.
- Behavioral Skills: Be prepared to share examples that demonstrate your problem-solving, communication, and teamwork skills. Structure your responses using the STAR method (Situation, Task, Action, Result) to clearly explain your contributions and the impact of your actions.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
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