American Express Hiring Freshers for Collection Specialist in Gurgaon | 0-3 Years EXP

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American Express Hiring Freshers for Collection Specialist.

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Company Name: American Express

Job Role: Collection Specialist

Location: Gurgaon

Experience: 0-3 years

Education: Graduate or Post-Graduate

Apply by: Immediate


Freshers with graduate or post-graduate can apply for the job role of Collection Specialist at American Express. Experienced candidates up to 3 years can also apply.


Key Job details

  • Analyzing risk on customer accounts
  • Ensuring and maintaining high customer satisfaction
  • Ensure maximum recovery on CM accounts through inbound/ outbound telephone contact
  • Customer satisfaction with Inbound or Outbound calling
  • Good communication with the customers to drive performance on effective Collections

Technical Skills

  • Coordinating and Ability to work in a fast-paced metric-driven environment
  • Proficient multitasking and navigation in a windows environment
  • Ability to analyze and interpret data in a systematic meaningful manner

Eligibility and Skills:

  • Graduate or Post-Graduate
  • 0-3 Years of experience in Collections & Customer Servicing
  • 24X7 working setup
  • Good at Problem-solving skills and analytical skills
  • Knowledge and experience in Triumph / Legacy screens (advantage)
  • Strong interpersonal, communication and listening skills
  • Ability to influence
  • Excellent negotiation skills
  • Good and quick thinking ability to look for solutions for card members is a plus

About Siemens

American Express is a multinational financial service company. It provides banking and financial services and products to the customer and businesses. The company is headquartered in New York City.


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